Question 1

What payment methods do you accept?

Accepted Answer

We accept all major debit and credit cards, PayPal and PayPal's Pay Later as well as Electron, Diners, Maestro, Discover, JCB, Union Pay and Cartes Bancaires.

All payments are processed securely via our payment partners.

Question 2

Can I use my NDIS funding to buy an Aums Arm?

Accepted Answer

The short answer: YES, if your plan is self-managed or plan-managed.

The longer answer? We've broken it down for you here (because NDIS loves its rules and categories, right?).

Question 3

What should I do if my payment is declined?

Accepted Answer

Please double-check that you have entered all of your information correctly, including your payment details. If that does not work, it may be worth checking with your bank or card provider.

If you continue to have issues, please email us at hello@naisco.com.au and we can look into it!

Question 4

Can I change or cancel my order?

Accepted Answer

We process orders quickly, but if you need to cancel or change your order, please email us at hello@naisco.com.au as soon as possible. If your order hasn’t shipped yet, we’ll do our best to help!

Question 5

Do you offer gift cards?

Accepted Answer

Not just yet - but we’re working on it!

Join our mailing list below to be the first to know when gift cards become available.

FAQs

What payment methods do you accept?

Can I use my NDIS funding to buy an Aums Arm?

What should I do if my payment is declined?

Can I change or cancel my order?

Do you offer gift cards?

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